International Student Health & Wellness Plan
The emergency medical insurance plan provided through StudyInsured is specially designed for international students who are attending Toronto District School Board schools full-time under the Toronto International Student Programs (TISP). The Plan gives full-year coverage to all fee-paying international students at the TDSB. The purchase of this TDSB plan is mandatory for all international students. Families should review the coverage to ensure it meets their needs and if not, purchase additional insurance as required.
StudyInsured™ Assistance is the team of intake specialists and case managers who are there to help you get the best medical care possible if you are sick or injured. They also help with making sure your bills are paid, and they can answer any questions you may have about your StudyInsured™ insurance coverage.
StudyInsured™ Assistance – 1.866.883.9787
Please visit: https://www.studyinsured.com/tdsb. It has a lot of helpful information. You can;
✓ Download your health insurance summary of benefits in your language
✓ Download your health insurance policy wording in English or French
✓ Learn what to do in case of a medical emergency and how to access StudyInsured™ Assistance
✓ Submit your claim online
✓ Find a direct-pay medical facility and receive medical care at no cost to you
✓ Access information regarding mental health through the Stay Healthy at School program
✓ Browse the How-to-Guides for step-by-step instructions
If you require medical treatment or hospitalization, you MUST contact the 48-hour claims and emergency assistance hotline at 1.866.883.9787. Failure to do so could result in your claim not being fully paid. This phone number is also listed on your wallet card with your member information.
Coverage Start & End Dates
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Pay Period
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Insurance Start Date
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Insurance End Date
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New Student
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September 1 – January 31
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July 15
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February 15
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September 1 – June 30
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July 15
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August 31
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New Student
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February 1 – June 30
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January 16
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August 31
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February 1 – January 31
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January 16
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February 15
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Returning Student
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September 1 - January 31
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Continuation
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February 15
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September 1 – June 30
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Continuation
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August 31
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Returning Student
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February 1 – June 30
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Continuation
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August 31
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February 1 – January 31
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Continuation
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February 15
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New Students will pick up their insurance package at time of reporting. Returning students will receive their new insurance packages by e-mail 15 days before the new semester starts.
If you have any questions or concerns regarding claims and the details of the insurance policy, please call StudyInsured at 1.888.386.8888 (toll free in North America) or 1.416.644.4870 (collect call worldwide). They can also be reached by email at helpline@studyinsured.com.
For questions or concerns regarding coverage or coverage extension, please contact the TDSB – International Students and Admissions Office at studytoronto@tdsb.on.ca or +1-416-395-8120.
Immunization Record
All international students will be required to submit immunization records from their home country before starting at the TDSB school. Please note the records do not have to be translated. More information regarding new immunization schedule please visit Toronto Public Health and the Ontario Ministry of Health Long Term Care
Supporting Students’ Mental Health and Well-Being