EDP Summer Camp Update - June 23, 2020
Dear EDP Parents/Guardians:
This is email is to inform you that the TDSB Extended Day Program has made the difficult decision to cancel all EDP Summer Camp programs. We recognize that these cancellations may be challenging for families, especially those with limited child care options and/or work flexibility during this time, however feel it is of utmost importance to ensure the continued safety and wellbeing of children, families and staff.
Please note that all families will be refunded in full for any EDP Summer Camp fees that have already been paid. Please be aware that refunds may take up to 10 business days to appear in your account due to the increase in refund transaction volumes. If you have questions or concerns regarding your refund, please contact the EDP Finance department directly at EDPFinance@tdsb.on.ca.
On June 19th the Ontario government announced Guidelines for the Safe Reopening of Schools. We are currently planning for the Extended Day Program model for September 2020 and will provide updates in the coming weeks.
For ongoing updates, please continue to visit the TDSB’s COVID-19 information page which has links to important resources with additional information from public health agencies.
We wish you a safe summer.
EDP Update to Families - June 17, 2020
To EDP Parents/ Guardians:
We hope you are doing well and enjoying the recent sunny days.
We thank you for your continued support during these uncertain times. The Extended Day Program Summer Camp was scheduled to begin on June 29; however, due to the continuing COVID-19 pandemic, we will not be opening on June 29 as initially planned. We will continue to share updates and additional information about return to programming with families as it becomes available.
We appreciate your patience and support as we continue to work through our planning for the return of the Extended Day Program.
Thank you to those families that have completed the online survey to assist with our planning. If you have not yet completed the online survey, we ask that you share your feedback by Sunday, June 21 at 5 PM.
Families that have prepaid for the EDP Summer Camp may request a refund. If the EDP Summer Camp is officially cancelled, all families will be refunded in full. Families will not lose their space in the Extended Day Program as a result of requesting a refund.
Please know that our team remains available should you wish to connect with us directly. We hope to share more information with you in the coming weeks as it becomes available
EDP Update to Families - June 12, 2020
Dear EDP Families,
We hope you and your families are keeping well during these challenging times.
As you are likely aware, on Tuesday June 9th the Ministry of Education announced that “as the province continues to implement its Framework for Reopening the Province, child care centres across Ontario will be able to reopen with strict safety and operational requirements in place, similar to the safety guidelines required for emergency child care centres”.
We are currently in the process of consulting with Ministry and the City regarding Guidelines for re-opening TDSB Extended Day Programs. We will be sending out information to you shortly that will help us determine the needs of our EDP families during the summer and looking ahead to the upcoming school year. Please note that the EDP delivery model for the September 2020-21 school year will be based on Ministry of Education and Public Health direction and is still to be determined at this time.
We understand some of you have reached out to inquire about your enrolment status for the upcoming school year. More information will be shared about that once we receive further Ministry Direction.
The TDSB Extended Day Program remains committed to supporting families and we acknowledge the challenges and uncertainly faced as a result of COVID-19. We thank you in advance for your patience as we await further provincial direction.
Please know that our team remains available should you want to connect with us directly. We hope to be able to share more information with you in the coming weeks.
EDP Enrolment Update - May 26, 2020
To All EDP Parents/Guardians:
On Tuesday, May 19, the Government of Ontario and the Ministry of Education announced that all publically-funded schools in Ontario will remain closed for the for the rest of the 2019/2020 school year as part of the ongoing efforts to stop the spread of COVID-19.
As we continue to follow these directives, we understand the impact on families and your ability to plan for the upcoming 2020/2021 school year. We appreciate your patience and support as we work through our own planning for the upcoming school year during this ever-evolving situation. Please be assured that we will share more information surrounding the plan to re-open as soon as possible.
The Provincial Government also announced that summer day camps may be permitted in July and August if the pandemic situation improves. Again, we will let you know as soon as we have an update on the status of our Summer EDP Day Camp.
For ongoing updates, please continue to visit the TDSB’s COVID-19 information page which has links to important resources with additional information from public health agencies.
EDP Finance Update - May 1, 2020
Hello EDP Parents/Guardians,
Today, we were made aware of some automatic withdrawals of the May 1 Extended Day Program bi-monthly payment due to a system error. We apologize sincerely for the inconvenience to you at this already difficult time. Please rest assured that the EDP Finance team has already activated the refunds for those accounts impacted. You should see the corresponding reversals of those charges in your account either today or tomorrow. That said, please be aware that refunds may take longer than 3 business days to appear in your account due to the increase in refund transaction volumes.
To those families for whom this withdrawal impacted other areas of finance, please contact our EDP Finance team to address your specific case.
We ask for your patience and understanding as we work through this, and will be in contact with impacted families to ensure their charges are corrected. We sincerely apologize for any inconvenience this may have caused and will ensure this does not happen again in future periods.
If you have any questions or concerns relating to this withdrawal error, please contact us at EDPFinance@tdsb.on.ca