A number of actions have been implemented to address the issues within Facility Services and to strengthen the oversight and accountability within the department. Below is a short list of the actions taken to date.
Quality Control
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Standardized start, break and end hours for all maintenance staff.
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Address facilities related complaints in a prompt fashion and put practices in place to prevent the reoccurrence of similar issues.
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Conducted site visits of selected schools in order to assess and implement the repair of outstanding facilities concerns.
Accountability/Risk Management
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Monthly monitoring of maintenance work orders to ensure that inappropriate entries are identified.
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Added additional security to work order system to restrict the number of people that can make entries on a work order.
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Addition of GPS to TDSB vehicles to lower fuel and maintenance costs and ensure that vehicles are used appropriately to provide the best possible service.
Staff Development
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Development of a training database for each employee in Facility Services.
Fiscal Responsibility
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Eliminated the charge back to schools for routine maintenance.
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Replaced aging vehicles with smaller, fuel efficient makes and models to save on operating costs and reduce environmental impacts.
Enhanced Productivity
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Reorganization of Facility Services to decrease the union to management ratio and to provide supervision of maintenance staff by function.
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Centralized all construction activities under one manager for better accountability.